* Your styling tool qualifying under warranty, will be replaced by the same size and color. If the same color and size is no longer available, it will be replaced by one of similar size and color and will not be of lesser MSRP value. Requested substitutions will not be honored.
* As shipping and processing fees may change overtime, Brilliance New York reserves the right to update its pricing and policy without any previous notice.
* Brilliance New York Reserves the right to further examine your request for exchange in certain cases and If we determine that your warranty claim is NOT the result of a manufacturer’s defect or caused by unintended use, we will contact you.
* Once we receive your order, we will process it within 5-7 business days.
